Patient Administrator
This vacancy has now expired, and is not accepting any new applications.
- Patient Administrator
- Salary
- Competitive salary plus benefits
- Location
- Woodlands Hospital - Darlington
- Functional Area
- Non Clinical - Contract ~ Patient Admin
- Proposed Hours Per Week
- 20
- Role Hours
- Part Time
- Role Type
- Permanent
- Job Description
- PatientAdministratorroleprofile_v1.0_June2017.pdf
- Closing date
- 02/02/2020
- Job Advert
-
BMI Healthcare is the UK’s largest provider of independent healthcare. With a network of hospitals across the country, our aim is to attract the best nursing, theatre and allied healthcare professionals in addition to employing outstanding non-clinical and support staff who underpin everything we do. Being part of the wider BMI Healthcare group also offers the prospect for great career progression with opportunities throughout the UK.
BMI Healthcare’s Woodlands Hospital is a fantastic place to work. Located at Morton Park in Darlington, just off the A66, the hospital is easily accessible by road with free on-site parking. BMI Woodlands provides a range of inpatient, outpatient and day-case specialties including orthopaedic, spinal, urology, ENT, gynaecology and ophthalmology. With 37 beds comprising 22 en-suite bedrooms, 11 short stay beds and 4 close observation beds, the hospital also has 2 operating theatres with laminar flow and an endoscopy day case theatre. We are proud to be rated “Good” by the CQC which affirms our commitment to put patient care at the heart of absolutely everything we do.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.
This is a PART time role for 20 hours a week. The role holder will be required to cover a flexible shift pattern.
This role will be shift work which will include evening and weekend work.
Applicants should meet the following criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Previous experience working within a very busy environment is essential.
- Previous medical background would be an advantage but not essential
Duties of this role include:
- To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the BMI best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
- First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
- Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients
- Timely resolution to clinic change requests disseminating information to relevant colleagues and consultants
Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy.
Salary & Benefits:
BMI Healthcare offers a very competitive starting salary. Employee benefits for contracted staff also include 25 days holiday + bank holidays, Pension scheme, Private health insurance, discounted gym membership and many more exclusive discounts and incentives via our “Perks at Work” scheme – we also have free parking at most of our hospitals.
We are also committed to providing ongoing training and development to our staff via our dedicated in-house BMI Academy which offers one of the most comprehensive packages of training courses available in the private sector.
Interested?
If you would like to apply for this opportunity, please complete our brief online application form and ensure to upload the most recent copy of CV. We aim to respond to your application within 14 days of the closing date.
Safeguarding
BMI Healthcare is fully committed to safeguarding the welfare of all children and young people, and vulnerable adults by taking all reasonable steps to protect them from harm. All staff will receive appropriate training and induction so that they understand their roles and responsibilities and are confident about carrying them out.
This vacancy has now expired, and is not accepting any new applications.